Fairmont The Norfolk
Hotel Checkout is an independent travel network offering over 200,000 hotels worldwide.Learn More
What Guests Say
Breakfast was excellent. Good buffet with many options available. The fact that you have breakfast on the Lord Delaware Terrace only adds to the ambiance.
Deepa
August 2025
The staff were always warm and friendly. The food was amazing. I'd like to mention the chauffeur service led by Mr. Eston and his team was incredible. Very comfortable and polite. Ms. Leah at the reception, great to have met you. Mr. Edwin, Mr. Jeremy was always a delight driving around town with you. Overall, excellent service and a great experience.
Irene
February 2025
I've always wanted to stay in 'the hotel that built a nation.' Beyond its historical context, it meets the standards of all Fairmont hotels. The staff are attentive, the restaurants and bar are excellent, and our room was what we expected.
John
June 2025
I loved the setting of the hotel and its beautiful garden ! An amazing oasis in the middle of the city. Very friendly and helpful staff, good a la carte breakfast options with good coffee which can all be enjoyed in the garden.
Daniella
December 2024
Definitely the people at the hotel, how they cared about us and shared with us. The food and late night bar attention
Mariagabriela
May 2025
Omg the Staff are just gems !! Service was outstanding. Such a special atmosphere. We were here around Christmas and the decorations were so magical.
Wendy
December 2024
We loved the garden and the cin cin bar. Great atmosphere, very kind, helpful and smiling staff. Excellence at all levels and in details - live jazz band in the evening, great smell in the lobby and even great body wash!
Chantal
June 2024
The hotel is modern, clean and comfortable with a lively warm swimming pool. The staff were friendly.
Hilary
August 2025
The Staff were so lovely and warm. They brought me a cup of tea after a very late check in. The service was top notch!
Wendy
December 2024
Safe, secure, clean, attentive hosts, Very comfortable, beautiful, smells nice - What's not to love? This place is as I had imagined but never stayed. Now I will be staying here with my family the next time I visit Nairobi. The breakfast was great- Had many healthy choices. I am a history buff - so I liked that they have incorporated the history sorrounding the hotel in many spaces. We loved the gym/sauna
Lina
June 2023
Reservations:
+1 (888) 385-8465Make a Reservation